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Tuesday, April 30, 2019

Medicare and Medicaid Essay Example | Topics and Well Written Essays - 500 words

Medicare and Medic promote - Essay ExamplePart B coversEighty share of the approved charges are paid by Medicare Part B after annual deductible is met. It is nonobligatory to enroll for Medicare Part B and the Medicare program stays constant from state to state. 1 2Medicaid It means financial aid to pay for care. It is an assistance program which is funded both by the federal government and the individual states. It helps individuals of all ages with pitiable income and medical costs and the eligibility requirements vary from state to state. People who have Medicare coverage can also set apart for Medicaid as they have low income and Medicaid covers their deductibles and co-payments which would have to be paid by them if they were not under Medicaid. It does not cover any kind of custodial care. It covers inpatient and outpatient hospital services, laboratory and x-ray services, physician services, treat facility services, home health services and services of a nurse-midwife. Ev ery state program includes some(a) prescription drug coverage. There are special rules for people who apply for Medicaid for long-term careMedicare should renew and update its package of services according to customers needs because customers try alternative medicines and cross geographical boundaries to break down the treatment. Therefore in order to satisfy them, changes have to be made.Patients are troubled with the complexity, paperwork, and regulatory

Monday, April 29, 2019

The Roman Fever Essay Example | Topics and Well Written Essays - 1000 words

The Roman Fever - Essay Example accent Essentially, the story was about the acquaintance of dickens women, beautify Ansley and Alida Slade. They were vacationing in Rome with their daughters, Barbara Ansley and Jenny Slade. This was the blink of an eye time that the two elderly women had been to the city. They had previously visited Rome and the present travel provided a conducive for the two protagonists to reflect on their lives. A good part of it came as offshoot of what transpired in Rome legion(predicate) years ago. As they looked back on the past, a secret was revealed by Mrs. Slade amidst the long rivalry that hounded their friendship through the years. There was some sort of love triangle in the midst of Grace, Alida and her husband Delphin Slade in the past. It dark out that Mrs. Slade wrote a fake letter to Mrs. Ansley that supposedly came from Delphin Slade. The letter invited Grace to a tryst in the Coliseum in an effort to break her heart and cease getting in the way between Alida and Delphin as a consequence. It turned out that the tryst actually transpired with Grace and Delphin meeting each(prenominal) some other after the former revealed that she answered the letter and Delphin actually came. Strong Competing Women The story was a convoluted affair, notwithstanding emblematic of the experience of the women of the American upper class during the 1930s. What makes this theme remarkable is that the story was controlled throughout by egg-producing(prenominal) protagonists, which depicted strong female roles. Certainly, the story was dominated by the two women and, then, there were their daughters, playing electric razor parts. The only physically present male in the narrative was the Italian waiter and some spiritual world Italian suitors who, from the statements of the protagonists, can be considered as objects of the predatory desires of their children. When the husbands were finally mentioned, they were referred to in passive roles or as tools in making a make a point, introducing an argument, and issue or a narration of experience. Mr. Horace Ansley was brought up by the two women only to be referred to as dull, spineless, boring and insufferably passive character just a duplicate of his wife (12). It was obvious that his wife dominated him throughout their married life. Meanwhile, Delphin Slade was only introduced when the letter was brought up. Here, he was a facilitator or a device, if you may, in order for the desired reaction in the case of the letter to be effective. They are not unlike the Italian lovers previously mentioned. They were objects of the female rivalry and female negotiations as they navigated their relationships and pursued their objectives. They were there for a reason and such reason was determined by the women who need their single resources and ammunition to outdo each other. There are some subtle hints provided by Wharton to support the supra point of view. Delphin closely resemble s the word delphic which is synonymous to ambiguousness and obscurity. The name Delphin may also be cogitate to the Roman Apollo, who was the god of light and represents manly beauty. So Delphin was like the trophy - the object - by which Grace and Alida and their mothers, before them, worked hard to achieve. From the very first words of the story, this tone was already established the women, ladies of ripe but well-cared for middle age moved across the lofty terrace of the Roman restaurant... looked first at each other, and then down on the outspread glories of the Palatine... with the same expression of vague but

Sunday, April 28, 2019

Programming III ( Advanced ) Assignment Example | Topics and Well Written Essays - 750 words

Programming III ( Advanced ) - Assignment Exampleation and de serialisation is independent of the platform used, that is, selective information serialized on one motorcar is able to be deserialized on a completely different machine with a different platform (DAnjou, 2005).Serialization in java has been used mainly to facilitate parley between different machines, for persistence, deep copying, caching and cross java virtual machine synchronization. The use of serialization is profitable since it allows for refactoring , it is customizable and easy to use, allows encryption, compression and authentication thus facilitating secure computing and lastly, the utensil allows interchange of libraries between java and other programing languages such as C++ among other advantages.Despite the above stated functions and advantages of serialization in java, there are too many disadvantages associated with serialization. Serialization offers significant overhead thus it cannot be used with la rge objects. Also, the serialization facilitates increased memory requirements for a system. The use of data serialization as well leads to breakage of identity of an objects, and invasion of the programming model. To address this disadvantages and limitations of serialization, an input/output process mechanism has been introduce. This mechanism is referred to as Externalization. Not only is Externalization used to eliminate the limitations of serializations, but also in some cases, it is exclusively required.Externalization refers to the process in which externalizable interface is implemented to facilitates persistence and restoring of the object. Basically, the externizable interface works by extending the serializable interface. Moreover, the externizable interface facilitates definition of custom rules and also, definition of customizable serialization mechanism. Thus, it can be easily said that exteriorization is an extension of serialization. The process of using Externali zation is similar to the implementation process of

Saturday, April 27, 2019

Strategic managment Essay Example | Topics and Well Written Essays - 4000 words

Strategic managment - leaven ExampleThe similarities and the differences of both cases can be understood only if referring to key elements of these strategies but alike to their range i.e. the needs that led to the design and the implementation of these strategies and which were the expectations of their initiators the success of these efforts would be also another issue for context especially when evaluating the cats-paws and the analyses used for the development of the particular projects.In Uganda, the DISH project was actively supported by the countrys Ministry of Health. The project focused primarily on the prevention of expansion of HIV and TFRs also of STD among the population a wide range of communication campaigns were true across the country for a stoppage of 8 years. The project was implemented gradually i.e. in two phases. Its first phase began in 1994 and lasted for 5 years (see case study). The second phase began in 1999 and lasted for 3 years. In other words , the project was terminate on 2002. The communication with the public through appropriately designed communication campaigns was the main strategic tool of the specific project. Another detail related with the implementation of the DISH project is the fact that a expand SWOT analysis was developed before the implementation of the project in the country. The needs of the local ships company but also the challenges related with the development of this project were therefore carefully addressed before the realization of the projects non-homogeneous activities. Despite the fact that the specific project was initiated by the state (ministry of health) it was developed and monitored by a private organization Pathfinder International a series of organizations were participated in the various phases of the project (like the JHU/ CCP and the University of North Carolina). The project was funded by the United States (Agency for International Development).In

Friday, April 26, 2019

Business study Essay Example | Topics and Well Written Essays - 2000 words

Business field of force - Essay ExampleThis paper evaluates the topic that the European Union has on employee relations in the EU member states and specifically the United Kingdom.Organizations and HRM specialists have to realize that laws formulated at the EU level argon superior to the domestic laws of the member states. This is relevant to employment legislation just as much as legislation in every other area. What is encouraging is that the EU incorporates the bodies that are tasked with formulating policies in the member states in the making of legislations that affect all the member states. Of course, the British government can continue to make whatever social and employment laws that it wants to implement domestically if they do not undermine the requirements laid down by the EU law (Morris, Willey, & Sachdev, 2002).Starting from the late 1950s, the European Union has developed with stages of great activity followed by times of standstill. In essence, the Maastricht Treaty of 1991, which altered the issue of the European Economic Community to the European Union, tag the start of an active phase towards a deeper and bigger Europe. In 1992, the European Economic Area was characterized by accord on eastern expansion and 1995 saw Austria, Finland, and Sweden becoming fully pledged members of the EU. The Intergovernmental Conference (ICG) came into effect in March 1996, and agreed at Maastricht to offer prolongation of this active phase (Timming, 2007).The ICG is tasked with a threefold mandate of reforming the EU decision-making and organizations, extending EU responsibility for mutual foreign and defence policies, and enhancing collaboration on immigration, sound haven, military and other home affairs matters. At the same breath, the EU needs to go on with balancing common financial interests with national and sectorial economic interests. Central to the achievement of political

Thursday, April 25, 2019

Team Essay Example | Topics and Well Written Essays - 500 words - 2

Team - Essay object lessonSocial groups of relative similarities functioned and develop them own system of values and accordance making them united in their own concept and apart from the other social groups. Thus with this concept, cultural diversity has predominantly existed as how society themselves strive and develop to the point of their current state.However, this innate and basically natural concept in the society has been always a massive hindrance for the establishment of social unity and uniformity curiously on the principal level of a team. Since the team-building concepts primary(prenominal) agenda is the establishment of a uniting factor and bond among its members, their own personal and cultural diversity has always been a quarrel for the said aim. Common problems and challenges such as uniqueness in the dominant language, dissimilarities with social norms and acceptable principles, differences concerning learning and opinions, and others often become a problem in the team-building aspect. In general, diversity produces stratification and division so unification is being hindered. Indeed, cultural diversity in the aspect of team building is one of its main weaknesses.However, cultural diversity in a certain team dirty dog also serves as its potential strength producing advantages apart from its common disadvantages. Having a culturally diversified group is also beneficial because it can basically cover much more grounds than groups of only single culture. This concept is true because having a multicultural society in a single group will produce more and importantly different opinions and ideas and with the merging of these different ideas, a single group can produce a program line or an idea that is generally valid since it actually addresses point of views from each culture. It is like having a instance from each culture joining together to create a concept that will unify their principles and go by their differences. In

Wednesday, April 24, 2019

This assignment invites you to explore some of the theoretical

This invites you to explore some of the theoretical underpinning of SFG, as presented in the literary works - Assignment Example15).Micro issues ar grammar and punctuation-related in essay writing. Syntax is the procedural term utilize to define sentence structure. Bad syntax is brought about by badly ordered sentences with no evident and concise meanings. Inappropriate use of tenses is another micro issue that can be avoided with the introduction and raillery of other peoples judgment using present tense, and using consistency within the sentences. Prepositions be other grammatical consumes that are frequently misused (Barton, 1999, p. 41). Describing the position and movement, prepositions the state used in the sentence should always be double-checked because they always seem correctly used, even when they are not. Colons, semi-colons, apostrophes and speech marks are marks that can be evaded to keep of unnecessary grammatical errors (Forster, 1981, p. 27).Issues in essay writing feature grammatical, punctuation and syntax aspects that often require double-checking after writing. Advice, guidance, and interactive sources from the reference list can be used to guide the writer on aspects of the topic of the essay (Forster, Mohan & Hector, 2003, p. 13). Developed as one entity, everything demonstr open within an essay should be authored with originality to avoid plagiarism. Grammatical and syntax issues are a vital single-valued function of the essay and should be consistently observed by the writer when proofreading the written work (Barton, 1999, p. 46).The four are phonetics, words, sentences and text (Kinoshita and Lupker, 2003, p. 3). The phonetic is the spoken sense of the language and words are a combination of letter to make a meaning as a group sentences are grouped words that drop dead meaning as a group. The texts are a combination of sentences that make meaning. With language we are able to communicate what is going on in our minds in or der to understand ourselves and the other persons better (Kinoshita and

Tuesday, April 23, 2019

Implementing & Managing Change Essay Example | Topics and Well Written Essays - 500 words

Implementing & Managing Change - Essay ExampleThe riddle with any planned throw will always be that it has been planned and therefore managers who have initiated the change largely define the expected outcomes beforehand. Lewin model will help to construct a frame run for for self-made implementation of change. A phase I will occur where staff senses the need to do work in a different way. The second stage begins while changes ar being made in the behavior of employees or in the organizational process. During this stage, training will be the main goal. Phase 3, re-freezing, occurs when the changes are accepted as the new position by the employees most affected by the change (Genus, 1998).The main groups affected by the change involve employees, training staff, managers and the computer support department. Consultants will be set-aside(p) to facilitate change and such change, again, will have preset objectives, often focusing not honourable on long-term objectives but the short -term behaviors as well. leading support will be all-important(a) because leaders must be able to cope with complex technological change in their organizations. Leaders should give a personal example which inspires employees and sparkles their interest in training.

Monday, April 22, 2019

Challenges of International Operations Management Essay

Challenges of International Operations Management - Essay exemplarThe assumption of TQM is quite apparent quality improvement can be attained if a unfluctuating drafts a management philosophy of continuous improvement and breeds the required best practices (Juran, 1993).Gradually and patiently, majoritiy of international organisations put on been effective at the implementation of TQM practices during the previous decade, with more than satisfactory outcomes. For instance, United Parcel Service, Motorola, Ford, Cadillac, Nestl, Airbus, Shell, Toyota and Phillips are many of the more popular TQM achievers in the global marketplace. However, it may be worthy to note that their quality practices took strong time and paitence to conceptualise, draft, and implement. Much more so, was the time necessary for these best practices to mature and to be maintained.Quality gurus much(prenominal) as Deming, Juran, Scholtes and Crosby taught that organisations ought to adopt a quality improv ement approach from a long-term perspective. They also gave a warning that attaining some quality improvement may somewhat lead to complacency. Moreover, they concur that obstacles to quality may include a whole host of factors, encompassing both novel and current organisationa issues (Walton, 1986). Quality experts manage that majority of quality enhancement research are inclined on concentrating on the initial start-up grade of the improvement process and is somewhat lacking on considering long-term challenges (Mann & Kehoe, 1995). Studies on organisational life cycles and organisational development has plain illustrated that as firms grow, mature, and grow more stable, several issues are brought forth at each cycle of the phase. original quality gurus hold a similar perspective on the quality improvement cycle that exists as the firm proceeds through an initial start-up, followed by a development phase at which adulthood as a TQM firm ensues (Harrington, 1987).The initial TQM start-up phase necessitates breaking exercises the

Managing Schools Corporate Image - a Case Study in University Essay

Managing Schools Corporate Image - a Case Study in University - Essay ExampleJust as all other wads express in the community, pedagogical institutions are not exempted from this common situation in the community. It is necessary for educational institutions to pop a good pictorial matter and identity towards the community since they are considered responsible in shaping the next of every nation.As simple as these two ideas may seem yet in reality, this is genius of the most difficult and the most complex challenges that a business may face that concerns management these days. In order to address this challenge, every organization must understand and recognize the importance of collective show and identity. (http//www.lippincottmercer.com/insights/a_roberts03.shtml, para 4)In order to make sure that the company is developing the reputation it seeks from the community, the need for short aligning these two component parts - corporate image and corporate identity, is held nec essary furthermore considered to be the only centering of attaining such expectations. (http//www.lippincottmercer.com/insights/a_roberts03.shtml, para 2 & 5)Identity goes to the heart of how a company creates value in the food market and in the financial markets. In a nutshell, that is the very essence of image management. This key element in building the reputation of the organization includes the organizations purpose, its vision, its strategy and its business objectives. (http//www.lippincottmercer.com/insights/a_roberts03.shtml, para 2, 5 & 6)As a whole, corporate identity consists of all its products and services, as well as how its people behave that is projected through the shared values of the organization and its employees. Corporate identity digs deeper as to the process and the ways in which the company creates its own value in the community where it markets its products and services. (http//www.lippincottmercer.com/insights/a_roberts03.shtml, para 2, 5 & 6)On the ot her hand, corporate image has to do something with the people who had availed of the corporations products and services, their impressions and associations towards the corporation as perceived through their experiences with the company. Generally, these impressions and association that the consumers have actual within themselves can however be controlled by the corporation. Everything that the consumers have to go through is capable of creation controlled by the corporation to a greater or lesser degree. This may include the tone and elan of its employees, its pricing structure, the quality of its customer service, the publicity it receives from the media, its social responsiveness and its activities in the community. (http//www.lippincottmercer.com/insights/a_roberts03.shtml, para 7) It is and has been conceptualized more often than not in terms of the visual aspect it projects to the people. In business management studies, they also suggest that image is determined mostly by t he organization and is presented to the employees in both verbal and visual form. (qtd in Moffit & Williams, 1997)Managing effectively the corporate image and identity is considered as the only way of building the desired reputation of the corporation towards its target consumers. (http//www.lippincottmercer.com/insights/a_roberts03.shtml, para 7)Hong Kong Institute of Education (HKIEd) - A Case StudyPedagogical institutions, unlike any other corporations, have a more challenging management strategy

Sunday, April 21, 2019

The business of water Essay Example | Topics and Well Written Essays - 2000 words - 1

The origin of water - Essay ExampleAccording to Carroll (1983), corporate social responsibility (CSR) considers few activities of a business, which helps in increasing its profit and in doing so the company should also hold by the rules and regulations that are associated with police force and ethics. In order to become socially responsible, a company has to obey laws and conditions that define companys ethics. The author has organized the different corporate social responsibilities under four layers, which are provided in a pyramid and it is named as pyramid of responsibilities (Visser, 2005). According to the pyramid the four responsibilities are legal, economical, ethical and philanthropic. Carroll and Buchhotlz (2003) have explained that the pyramid should be considered as a whole and the layers are not separated as it does not energize any sense.Economic responsibilities The economic responsibilities indicate the methods that are expended for minimizing the cost and maximiz ing the sales or even devise strategic decisions, which will generate profit. The economic responsibilities are very important for the friendship and the company has to take these decisions very carefully (Carroll, 1979). The companies have to fulfil the demand of the shareholders for increased returns on their investment. The companies should employ those employees, who want fair paid jobs and they are also responsible for providing good quality products to the customers at a reasonable rate (Barth and Wolff, 2009). Hence, the primary responsibility of a business is to form a proper military operation unit and operate their business. Therefore, this is the base of the pyramid to which all the layers are connected (Dudovskiy, 2012).Legal responsibilities The companies are predicted to abide by rules and regulations that are levied by the higher authorities. This norm reflects the strictness of the society towards operation of a business.

Saturday, April 20, 2019

Is terrorism ever justified Essay Example | Topics and Well Written Essays - 750 words - 2

Is terrorism ever confirm - Essay ExampleIt is, by its nature, defined and thought to be wrong no matter which nightclub or which culture. Even within war, terror tactics argon usually ruled out by the principles of justice in war. This is because the destructive force is deliberately aimed at innocent targets. The just war doctrine says that it might be permissible to harm innocent civilians if this harm is an unintentional side effect of a legitimate military goal. Terrorists are non concerned about morality or the ethics of the terrorist act. In fact, they deliberately seek to attack these very concepts in order to draw attention to themselves and highlight their actions in order to realize their goals. Baljit Singh (1990) wrote that terror incorporates two facets, namely a state of fear within and case-by-case or a group and the tool that induces the state of fear. These very dimensions to the terrorist acts are inherently inhumane and prick tainting its closing results no matter how successful they are. One should remember that the masses do not mobilize to terrorist causes.If terrorism is successful in using terror to shape public policy, then our world would be plunged into chaos as the line between what is right and wrong in conflicts is blurred. The cc4 Madrid bombing which killed 200 people and killing thousands more led to the installation of a party to power that might not otherwise be elected. (Jenkins 2004, p. 21) We also have the successes of terrorist organizations to remove democratic governments such as those in Uruguay and Argentina. If these trends are left unchecked, groups will be emboldened to use it as an instrument to achieve political end and that some states could inevitably sanction the same terrorist strategies in order to combat either domestic resistivity or influence international affairs.There are scholars who argue that terrorism is an aggrieved group resorting to violence for nationalist or separatist reasons and that it could be considered as

Friday, April 19, 2019

Business Ethics Essay Example | Topics and Well Written Essays - 500 words - 1

Business Ethics - Essay ExampleHe decides about his behavior in the light of the ethical discussions because he has learned it through a sales training program which was conducted in the past. He came to the understanding that if he commits himself to ethical behaviors, his subordinates would also be ethical within their undertakings. He trustworthy instructions in writing within the sales training program and this formed the basis for his comprehension. Mr. jam company employs a proper code of ethics because he has set his eyes on achieving the real best by remaining clean and transparent within his dealings with the people under him as well as the customers who visit his chain of stores. He maintains a proper relationship with them at each times. He leads his team through difficult situations with consummate ease because he has got a wait and study approach which is based on sound ethical values and principles. Companies in this day and age do have written codes of ethics beca use it dictates the way the employees should conduct themselves. The punishments or penalties imposed on them for violating the ethical domains entangle the likes of suspension and other legal procedures, which are managed by the human resources management department within these companies.

Thursday, April 18, 2019

The Value of Money Essay Example | Topics and Well Written Essays - 750 words - 1

The Value of Money - Essay patternSome of the items included a bobble doll, a puzzle of teddy bears, baby clothes for the baby doll, and a package of M&Ms for my sweet tooth. I was putting the items in the handcart without my moms k nowledge, privateness them to make sure she would not see them until we were checking out. Once at the checkout, my mom would put each of the items on the conveyer belt. When she came to the items that I had picked out, she shook her head and asked me are you paying for the items that you have put in the cart?. I answered No, I dont have any money.. My mom replied You know money doesnt grow on trees. You need to learn that you have to earn your money to buy the things that you want. My mom told the rive that everything that I picked out would have to go back, except for the M&Ms. After this incident, my mom firm to help me learn about the value of money and how to earn it. She started having me do chores around the house so that I could earn money t o buy some of the items I wanted. Although this helped me understand that money was not free, I remember thinking how unfair it was that I had to earn money to buy my toy(s).Now that Im grown up, I have a great job, and a family of my own. I have learned that not only do I have to earn the money I need, I have to have a go at it my money in order to pay bills and buy the item(s) I want. Every trip to the store now consists of me asking myself whether or not I need the item as opposed to wanting the item, regardless of whether I can afford the item or not. During my most recent trip to Wal-Mart, I strolled up and down the grocery aisle, picking up the items that were on my grocery list. After I was finished acquire all with my list, I found myself wandering around looking for anything else that I might want.My first split on my whimsical items splurge took me to the candy aisle for a big bag of M&Ms

Wednesday, April 17, 2019

Multiculturalism in contemporary english literature(how to do a Essay

Multiculturalism in contemporary english literature(how to do a research for this topic) - Essay Examplemulticultural education, or multicultural menu. As pertains to contemporary English literature, contemporary multicultural English literature would be that body of written go by authors whose work comes to actualization during the twentieth century, incorporating themes and characters of a cultural diversity such as the works of Salman Rushdie, wherein Rushdies work, as Deepika Bahri (2004) suggests, is reflects a body of work that represents hybrid temporalities of of colonialism. Rushdies work, as Bahri suggests, falls within the paleocolonial era or those post-colonial writers who by time and space in a post-colonial empire, whose work has not been the subject of post-colonial resentment and suppression.1 While in that respect indeed exists a variety of contemporary English literary works from which to select that include a multicultural diversity by way of author and theme, with the exception of a limited, albeit growing, body of works, they tend to be works portraying the English protagonist in a foreign setting. The goal of this paper became maven of searching the existing body of contemporary literature for a work of literature reflecting a multicultural setting, written by author of other than a British born English heritage, and whose story presents a protagonist as hero, or heroine of that story in a multicultural setting and of a multicultural heritage. To that end, the focus rested on the works of author Salman Rushdie, whose body of work emanated from lands other than England, and brought to the reader the probability to both discover the essence of a rich multicultural environment and tradition through kindle multicultural characters. Narrowing down the survival of the fittest within Rushdies body of work to the multicultural work encompassing the goals previously discussed, the focus of this paper is Rushdies The Moors Last Sigh (1997).2 The selection of support materials for inclusion in this paper were made on the basis of

Tuesday, April 16, 2019

Clinical Experience of Student Essay Example for Free

Clinical Experience of Student Es enounceMy learning through come in the runner year has been helped by an unerring optimism in the value of nurse, and an appreciation that each and e genuinely mundane interaction augments my at dispose. This enthusiasm, however, has ca employ an inhibitory effect on my self- exacted researching, and created conflict in just about placement aras. age busting my role as a nurse, my activities as a person at home and beyond have diminished, as I attempt to ad yet to the demands of both domains (Spouse 2003109).I resent distracting influences, and frequently municipal pressures restrain my desired pace to accumulate f essential knowledge. As described by Palmer et al. (199440), my learning disregard oscillate between two extremes, all or nonhing. Spouse (2003) depicts the school-age child nurses need to develop multi-tasking skills emotionally, mentally and physically as they are caught between the cultures of clinical areas, compeer- driven University aliveness and home. The conflicts arising from these settings create a disharmony, which I believe for some, may undermine treat as a life history choice.The competence of a afterlife nurse is evaluated by evidence-based documents, instructors, mentors assignment and examination ends and is based on a continuum of regular assessments. The learning experience of a student nurse remarkably influences own practice in clinical areas, as strong as the performance aim of the student in academic matters. First timers in clinical revolution engage themselves in the initial stage of familiarizing and accustoming mavens self to the practice becomes crucial. This is the advert when printed theories in books and hand outs are recalled nd reshuffled in the mind in order to carry out the best intervention suited for a particular situation.It was never easy for the a novice student nurse to be assigned in the OB ward or in the emergency populate without sufficient knowl edge about postpartum care or familiarity with the basic instrument used in minor surgeries. Also, inadequate and in effective education influences the manner that angiotensin-converting enzyme gains necessary principles and skills needed in actual and assisted delivery upshots. This has affected the coping strategies of the trainees to unalike problems arising in the clinical settings.In reality, some just performed as assistants instead of handling actual deliveriesthis is also dependent to the hospital protocolsand some were just given over free cases. This fact has urged otherwises curiosity to get a hasty view of the first learning experiences of the other nursing students who are also in the same level. Some people ought to assess the level of students change with the respect to different conflicts they have encountered so that appropriate im firements in nursing education programs will be obtained. The trend to commit oneself to healthcare field has not yet wiped out curiously in nursing art.Students give awaym to be devotedly engaging themselves into this line as receiven with continuous enrollment of freshmen students and transferees, may it be influenced by financial demands, personal preferences, or just by current blooms. The Professional Regulation guardianship reported that the country has an oversupply of 400,000 licensed nurses (Porcalla, 2008). With this fact that in that respect are relieve thousands of nursing graduates in the country who are either unemployed or working as call center agents, clerks, salesladies or salesmen, discouragement in the part of the fresh high school graduates is still invincible.Though many say that those temporary jobs are just their means of earning money while waiting for the board examination, individual encounters prove that a significant percentage of those graduates would just end up working in the same assign others fortunately have passed the board and served as volunteer nurses to gain exp erience during the initial age of the profession and some might have dealt with hard life or just settled down rise up families. For so many reasons, nursing vocationfor someterminates there, which should not be.Why is it that even universities have started to desexualize accepting nursing enrollees due to overpopulation of out-of-work nursing graduates, the governments need for ideal healthcare system is still unmet? The conclude would beit is a matter of competition In the Filipino context, it goes, Matira ang matibay. As with the student admission criteria of one hundred eleven medical schools in the United States, education programs and requirements filter nursing students meticulously (Reynolds, W. Scott, P. A. , capital of Texas W. , 2000).Spouse (200342) depicts the student nurses need to develop multi-tasking skills emotionally, mentally, and physically as they are caught between the cultures of clinical areas, peer driven university life and home. The conflicts arisin g from these settings create a disharmony, which Greenwood (2003) believes for some, may undermine nursing as a career choice. Aside from it, it is not new to hear stories about taking the course with the dictate of the mother in exchange for the big Dollar sign neither a complaint for expensive matriculations and a ledge of three-kilogram-books.According to Rep. Satur Ocampo, Low and inappropriate budget of DOH for 2009 now pegged at 28. 9 billion still does not address the problem of the exodus of nurses in the country(Porcalla, 2008). It is one of the major sicknesses of the countrys healthcare system which puts down the field. But with the growing population and high expectancies of quality care and competence, nurses should be skillful in integrating theoretical frameworks, as well as nursing philosophy, into real life situations so that high quality care can be delivered and optimal health will be met and promoted.Nursing is an art, an art of caring. Nurses are much involved i n lots of health teachings and interventions and are expect to portray a variety of roles. Be it as an educator, communicator, caregiver, counselor, advocate or as a leader, a nurse should possess a well-defined body of knowledge and expertise in the field especially on actual scenarios (Kozier et. al. ,2008). Student nurses may be perceived as trainees, yet it is far aside from that thought. It is incorporating oneself to and embracing the vocation of helping and providing care in order for mastery and dedication to be more(prenominal) likely.The developmental educative process in nursing is a sophisticated and complex combination of scientific, logical, humanitarian, communicative, experiences and psychomotor skills, designed to consolidate abilities to produce knowledgeable doers (Greenwood 2003, Sajiwandani 2000, Slevin 1992, Cheung 1992). Nursing students at this point of time should be unadventurous whether they have delivered or could deliver appropriate care. They have to be very vigilant because they deal with a lot of toxic things every single day (Tacdol, 2008). It is not anymore in a schoolroom setting, it is more of real life situations.When at the area, there is no room for mistakes. No more dummies. No more trials. The reflective process enables the students to gain a sense of proportion. While researched academic study underpins practice, there are frequently qualifications made by nursing staff about ward performed procedures, stating real-life situations employ differing methods to those taught in the class room. These instances challenge students assumptions and provide impetus for further clinical reflective investigating (Spouse 2003, cited by Greenwood 2003).They also serve to demonstrate the existence of multiple methods of care delivery, attuning them to motives and perspectives of other practitioners in the healthcare team, indicating that others have legitimate reasoning (Palmer et. al 1994 cited by Greenwood, 2003) The performanc e of students in the clinical area is greatly affected by difficulties they encounter especially in their first clinical duty. Factors include kind with clinical instructors, misunderstandings arising from group works, hospital policies and requirements, alterations in contingencies when handling patients and so on.As new members of the healthcare team, adjustment to different stressors seems to be crucial. It is an undeniable fact that problems with the clinical instructor top all. Many claim that schoolmasters sometimes do not provide favorable atmosphere for learning. Using negative reinforcement is one of the examples. Others found this as beneficial since it helps the students to ask questions, enhances perception, and inhibits recurring of errors. But many negate this assertion.Embarrassment, comparison to other schools, and stickling behavior of the superior notably outweigh the benefits it should have made. Although many have agreed that the student nurses are very effecti ve in delivering their duties and responsibilities in the clinical areas, there should still be improvement in the learning turning away of the education provider because there is no room for mistakes in the medical profession because it deals with a very fragile thing-life- and a single mistake may cause an enormous damage which is death.The students must be adjustd and trained well before their exposure in the clinical areas so as not to commit error (Babula et. al. , 2006). Group conflicts much(prenominal) as lack of teamwork have something to do in accomplishing case studies. Hospital policies and protocols may at times become annoying and confusing. Different shifts and location of clinical duties tend to be the second in the list. Personal moods and anxieties affect functioning of the whole personality which may result to unproductive planning and ineffective nursing interventions (Abaravar et. al. , 2006).Moreover, unexpected problems arising when handling patients are to be aided with compatible interaction between the instructor and the students while correction and giving of remedies are done (Amania et. al. , 2008). The identification of these commonalty conflicts that are actually the factors which affect the level of performance of nursing students in clinical duties extensively work out up good adaptation behaviors and ease up finding solutions to the mentioned conflicts. Because of the continuous efforts made by some concerned people behind the nursing education? students, educators, and also the registered nurses in the profession? improvements in nursing curriculum has been made.Though distinction between the old and new curriculum of the program have been clearly identified, effectiveness of each are still debated and talked about more often. For nursing education and nursing career does not end in passing all the academic studys and completion of the PRC forms, one has to fount himself in difficult situations when nursing judgment b ecomes a necessity. As nursing student begins on the lane of career, he or she finds new opportunities unfolding as from within which brighten the path ahead.The kaleidoscope image used on the cover of the 7th edition of Fundamentals of Nursing by Kozier and Erb is an everchanging piece of art with its colors, vigilant and form. As it turns, it represents new opportunities for beautiful new designs. Seeking light and reflections to form new shapes allows one to plain-spoken ones mind to all possibilities a kaleidoscope has to offer (Kozier et. al. ,2007). Same with the field of nursing, there are many areas that a nursing student may have never imagined at the beginning of his or her journey.As nursing students open their minds and eyes to these wonderful chances, a good experience they had gained when they were still first timers would be a pertinent tool and inspiration in attuning upcoming difficulties and developing passion in the career. These would let them not to desist fr om this world of struggles. Conclusion A qualified nursing practitioner is a professionally trained integrated member of the health-care team. This professional education should be life-long, beginning with three years pre-registration factual knowledge and skill acquisition.As previously described there is a symbiotic relationship between nursings craft and nursing wisdom, and they are required in practice simultaneously. in spite of the apparent impression given by traditional methods of education that these categories exist seperately, for nursing they are fluidly cohesive, one informing the other, through reflective analysis (Watts 1992). The elements experienced by nursing students during their training are bonded internally together to authenticate their practice, by unleashing possibilities inherent in the situation between patient and the therapeutic self (Kirby and Slevin 1992).The following guidelines are intended to promote improvements in the students learning experienc e. Qualified staffs that direct pace and direction of study need to encourage students in imaginative and innovative ways to prepare them for adoption of new concepts and the flood of changes and that they will need to make in all aspects of their life. Support such as this will guide them through the vulnerable initial stages of their steep learning curve of level one, as echoed by the dissonance described in the first paragraph of the essay.Guidelines I would like to see better preparation of mentors by lecturer-practitioners within clinical placements, in order to foster environments of positive, constructively mean activities. From this, students can gain insight to challenge their assumptions and lay-view of nursing. In this respect, I would like those in the clinical settings to be encouraging students rather than attempting to degrade their efforts by dismissing their academic research based interest in the subject of nursing.I would like access to professional teaching staf f in-college at all times, especially straightway prior to and post placement. I hope for tutor liaison with mentors more regularly within the clinical settings, serving to remind mentoring nurses that their duty to support students is real, and linked with Higher Education Establishments. I would like to see in-college mentors giving better, basic and consistent guidance while initially developing the concepts of critical reflective spirit and the production of an evidence-base of knowledge thus strengthening the intellectual and practical growth of students.

Doctor of Philosophy Essay Example for Free

Doctor of Philosophy EssayRich are non relevant to a general audience From the time I was sm all, I have been very combat-ready in defending our environment, From the first time I saw environmental protestors, I realized that they were all crazy. Note that some of these topics could be converted into theses that would be arguable to a general audience if they were de-personalized and accomplished as arguable issues. Also keep in mind that personal examples may play a significant supporting role in your essaybut not in the dissertation or topic sentences. A thesis should be very clearly written in precise, familiar terms, avoiding row that is overly vague, broad, specialized, or technical. You can support that your general audience consists of well-informed, intelligent adults with good, general vocabularies, but you cannot assume they are specialists in a particular subjectat least not in side of meat 1A. Example of a vague and overly broad thesis In some cultures, aspe cts of the environment may play a role in lifes spiritual and metaphysical dimension.Example of a thesis that is too specialized for a general reader The image of the child in eighteenth- and nineteenth-century scientific, historical, and literary narratives is often representing or figuring interiority, growth, historicity, and development. (This thesis may be quite clear to advanced scholars of belles-lettres or history, but a general audience would probably find it too obscure. ) A thesis may reliably forecast the organization of the essay, letting the reader know what main supporting points allow be covered and in what order.This forecast is sometimes called a plan of development (POD) or a blueprint. A POD is often a good idea, but it is not an obligatory part of the thesis in English 1A you may present it in the sentence spare-time activity the thesis, or you may cut it altogether Example of POD in thesis Skateboarding should be restrain to special lay because it poses a nuisance to pedestrians, leads to serious injuries, and causes thousands of dollars worth of damage to populace and private property.Example of POD following thesis Skateboarding is not just a harmless recreation and should, in fact, be limited to special parks. As it now stands, the sport poses a nuisance to pedestrians, leads to serious injuries, and causes thousands of dollars worth of damage to public and private property. The following thesis rules also apply to your essays in English 1A, but keep in mind that as your academic writing becomes increasingly skilled and sophisticated, you may outgrow these restrictions.And they may not apply to the essays you write in other courses (check with your instructors). Limit your thesis statement to one sentence. Do not frame your thesis as a questionit should be a declarative statement. Do not rely on an implied thesis. We will encounter some implied theses in our readings, but your essays must have an verbalized thesis statemen t. The thesis must appear in the essays first paragraph (the introduction) at the end of the paragraph. Underline your thesis in English 1A to make it easier for me (and for you ) to identify it.

Monday, April 15, 2019

Measuring Customer Satisfaction at ImageStream Essay Example for Free

Measuring Customer Satisfaction at ImageStream EssayImageStream Inter top Solutions, Inc. is a in camera held comp each in its 9th year of operation. ImageStream engineers, manufactures, and distributes Linux-based routing products for network and Internet applications. ImageStream products atomic number 18 procedured by Internet increase providers (ISPs), governments, schools, and businesses in more than 75 countries around the world. As ImageStream moves toward its next decade, market forces require it, like about high technology companies, to be fast and responsive. The company faces constant change in demands and needs along with the pressures of mission creep in the face of limited resources. It is against this backdrop that ImageStream started its ISO 90002000 certification process. This process requires non completely the implementation of bore processes, but flierment of their efficacy as well.ImageStream aims primordial manager have-to doe withings twice m onthly, and a company-wide review on a semi-annual basis. During these managerial and company reviews, the senior executives learn key metrics campaign the success of the companys mission, including those metrics that would reach most from signifi stinkpott profit. This proposal abstractions the use of a guest rapture survey and seeks to answer the c be head watcher What is the current guest satisfaction with the level and type of guest serving provided by ImageStream? The select allow for explore the conceptual mannequin of run feeling, the imperious and ostracize impacts of armed serve tint on ImageStream, and the effect of favorable and unfavourable node intentions on perceived step using survey look for. Armed with the statistical analyses outlined below, the operations management team go away(predicate) identify current trends in client satisfaction in a proactive attempt to resolve to any issues.Background and Literature ReviewThe survey and devel opment of customer help techniques and customer store management programs has blossomed into its own industry. This increasing focus on customer satisfaction is non surprising, given the peremptory correlational statistics amongst happy customers and successful companies illustrated in countless marketing research studies. This study will outline the blood amidst customer satisfaction with aid and customer retention at ImageStream. To support the findings, we will pack an empirical study instruction on the relationship between perceived service quality and customer intentions.Weinstein and Johnson (1999) recommend that companies like ImageStream should spend 75% of its marketing budget on customer retention strategies and to strengthen these relationships. Once customers commit to a product platform, and the longer they use and deploy that platform, the more profit ImageStream fire realize. Longstanding, satisfied customers will generally continue, or often increase, pu rchasing, require less operational and customer service support, and be more willing to pay price premiums to remain with the companyall without incurring new customer acquisition be (Pine, Peppers, and Rogers, 1995). This paper will analyze how ImageStreams service relationship with its customers produces customer behaviors indicating whether or not a customer will remain an ImageStream customer. The methodology used will follow Zeithaml, Berry and Parasuramans study on this topic (1996).Since replacing woolly-headed customers requires new customer acquisition costs, customer retention should be a fundamental performance measure for ImageStreams executive staff and a key character of the companys inducement programs (Zeithaml et al., 1996). According to the American focus Association, acquiring a new customer can require quintet times the investment needed to keep an existing customer (Weinstein et al., 1999).Literature ReviewCustomer service, not surprisingly, has been resea rched extensively from the conceptual framework of service quality, to the compulsive and negative impacts of service quality, to the effect of favorable and unfavorablecustomer intentions on perceived quality. We review these concepts in recent literature, and investigate an empirical study focusing on the relationship between service quality and customer behavioral intentions (Zeithaml et al., 1996).Zeithaml, Berry and Parasuraman (1996) off-keyer a conceptual model of service quality. The researchers postulate that the quality of customer service will determine whether a company retains its customers or loses them to defection. Zeithaml, Berry and Parasuraman (1996) highlight seven key points1.Customer defection has a negative relationship with an brass instruments profitability.2.Retaining current customers costs less than acquiring new angiotensin-converting enzymes.3.Customer retention should be a fundamental component of incentive programs.4.Companies must advertise not o nly to attract new customers, but to replace lost customers.5.Advertising, promotion, and sales costs are required expenses when attracting new customers.6.In general, at the beginning of a customer/seller relationship, the customers do not generate a profit for the company. Zeithaml, Berry and Parasuraman estimate that acquisition cost retrieval can take as long as four years.7.Positive customer assessments of service quality assume to positive behavioral intentions, strengthening the relationship between the customer and the company. Negative assessments, on the early(a) hand, bring out unfavorable customer behavioral intentions. The unfavorable conditions weaken the customer/vendor relationship.Based on their research and observations, Zeithaml, Berry and Parasuraman(1996) believe that expressed or observed behavioral intentions can indicate whether or not customers will remain with an agreement.Reinartz and Kumar (2000) challenge Zeithaml, Berry and Parasuramans assertions t hat customer retention always leads well-managed companies to profitability. Reinartz and Kumar (2000) argue that long-term customers are not always the most profitable customers, and dismiss research assuming that loyalty equates with profitability as a gross oversimplification. Reinartz and Kumar (2000) contend that managers should not automatically assume increased lifetime spending, decreased costs of service, and decreased price sensitivity for long-term retained customers. Reinartz and Kumar (2000) go further in also disputing the sentiment that long-term retained customers require lesser marketing investment by companies.Their research concluded that long-term customers often have inactive purchasing periods unrelated to their retention by an organization (Reinartz and Kumar, 2000). During these dormant periods, these customers are at best a break-even proposition for organizations, and often consume marketing and service resources resulting in net losses during periods of inactivity. Reinartz and Kumar (2000) found that short-term customers may be as significant to customers as longtime clients. some other research indicates that organizations struggling with a single approach to satisfy all customers can end up with inefficient and inappropriate levels of service (Cohen, Cull, Lee and Willen, 2000). Cohen, Cull, Lee and Willen (2000) conclude that organizations must customize their service to meet each customers individual needs.Superior service generates favorable behavioral intentions in customers, including increased future spending, word meaning of price premiums, word of mouth referrals, and, ultimately, customer retention (Zeithaml et al., 1996). Research aims that most employees have a certain customer orientation in that they register their customers needs, and possess empathy and respect for their customers (Bitner, Booms and Mohr, 1994). feeling service builds customer assent in the organization, and is essential for maintaining comp etitive advantage (Berry, Parasuraman and Zeithaml,1994). Since quality customer service can generate positive behavioral intentions, quality service strategies are effectively profit strategies for organizations.Research illustrates this link between service and profitability, as Keaveney (1995) found that customer defections can cost an organization future revenue stream. As customers intentions toward a company improve, the results include new customers, increased business with existing customers, fewer lost customers, and added pricing fountain (Berry et al., 1994). Berry and Parasuraman (1997) stress the creation of customer feedback channels as a component of quality service. auditory modality and responding to the customers needs in a quality way has a direct effect on the quality of service provided (Berry and Parasuraman, 1997). This focus on customer feedback drove the purpose of this series of papers.Evidence, such as Keaveneys study, high spot the role customer loyalt y plays in making an organization more profitable makes it imperative that companies readily and proactively address concerns, complaints and other unfavorable behavioral intentions among their customers (Tax, Brown and Chandrashekar, 1998). Tax, Brown and Chandrashekars point also applies in a comparative sense as well. Organizations can potentially provide satisfactory service that nonetheless lags other competitors service offerings. In these cases, customers may defect because of the attraction of comparatively superior service offerings from a competitor. Managers of service departments and service companies must recognize this comparative measure, and realize that some customers will defect even when they are satisfied with a former provider (Keaveney, 1995).Customers pomp favorable intentions such as praising the company, expressing a preference for the company to the company or to other consumers, continuing and/or increasing purchasing volumes, paid price premiums, and m aking recommendations to others based on their satisfaction with the company (Zeithaml et al., 1996). Satisfied customers stay loyal to an organization longer, pay less maintenance to competitive products, exhibit less price sensitivity, offer service improvement or expansion ideas to the organization and cost less to service over time than new customers (Weinstein et al., 1999).When dissatisfied, customers display unfavorable intentions such as expressing an eagerness to leave the organization, decreasing purchase patterns, voicing complaints to the vendor, complaining to others, or taking legal action against the organization (Zeithaml et al., 1996). When customers do leave an organization, many choose to do so quietly with the intention of getting even by making negative comments to others about the organization (Tax and Brown, 1998).Since defecting customers can impact current and future revenue streams, properly identifying dissatisfied customers and understanding why customer s defect can be valuable tools in improving customer retention management programs. Companies must implement strategies to catch up with potential customer defections. Retention efforts should begin as soon as organizations acquire new customers. The organization should proactively attempt to learn and address customer needs and resolve any complaints or concerns quickly (Weinstein et al., 1999).Weinstein et al. (1999) suggest several ways to build loyalty and increase favorable behavioral intentions in customers. They suggest that organizations could embed sales staff at the offices of their best customers, participate in their customers events or promotional efforts, interview their customers customers, conduct retreats with major customers to share best practices and to train customers on company products and services, develop a preferred customer pricing strategy, reward customers for referring new business, solicit feedback on product development roadmaps, and even partner wi th key accounts on industry research projects (Weinstein et al., 1999).SERVQUALAmong the most popular assessments tools of service quality is SERVQUAL, an instrument designed by Berry, Parasuraman, and Zeithaml (1994). Through numerous qualitative studies, they evolved a set of five dimensions ranked consistently by customers as central to service quality, regardless of theservice industry. Berry, Parasuraman, and Zeithaml (1994) specify these dimensions as*Tangibles the appearance of physical facilities, equipment, personnel, and communication materials*reliableness an ability to perform the promised service dependably and accurately*Responsiveness a willingness to help customers and provide warm service*Assurance the knowledge and courtesy of employees and their ability to convey trust and confidence and*Empathy the caring, individualized attention the firm provides its customers.Based on the five SERVQUAL dimensions, the researchers also developed a survey instrument to measure the gap between customers expectation for excellence and their perception of actual service delivered. The SERVQUAL instrument helps service providers understand both customer expectations and perceptions of specific services, as well as quality improvements over time (Berry, Parasuraman, and Zeithaml, 1988). analytic thinking of customer responses to a SERVQUAL questionnaire presents numerous potential practical implications for companies and their customer service teams.ScopeWe will conduct a study of all ImageStream customers (the population) by e-mailing or mailing a questionnaire to companies listed in ImageStreams internal records. The study will take less than one month to complete. We will contact all customers and direct them to the on-line survey, and follow up with customers who have not responded later on two weeks. We will end the study after four weeks, and expect 25%-30% participation. We base this estimate on the response rate of similar studies mentioned above. A responserate of at least(prenominal) 10% will yield a significant sample, change us to make conclusive findings and recommendations.MethodologyWe identify three determinants of customer satisfaction with ImageStream service quality, rootage quality, and price (through a measure of perceived value). Data on customer satisfaction, service quality, solution quality and price will be collected through the attached questionnaire survey. The questionnaire adapts the SERVQUAL instrument developed by Berry, Parasuraman and Zeithaml (1998) and uses a combination of Likert-scaled, dichotomous and unstructured questions.The use of both bipolar Likert/dichotomous and unstructured questions allows us to benefit from the strengths of both quantitative and qualitative research. The use of quantitative questions allows us to obtain a high phase of reliability and validity using the scientific method, and enables others to more easily repeat or replicate our study. The qualitative questions pro vide background for customer responses, and help to identify any underlying issues highlighted by the quantitative research. Triangulation, in this case the combination of qualitative and quantitative methods, allows us to overcome the weakness of using only one research technique.We do not assume that there is only one reality and believe that disparate research methods will reveal diametric perspectives. Using quantitative and qualitative triangulation allows us to use different sets of data, different types of analyses, different researchers, and/or different theoretical perspectives to study customer service.The quantitative question results will provide data that we can subject to complex statistical analyses. We will combine the quantitative question responses to determine central tendencies and dispersion of the data, including measures of mean, standard error, median, mode, standard deviation, variance, kurtosis, skewness, and range. We will analyze theresults of each ques tion and of the study as a whole.Based on the results of the analysis above, we will develop retroflexions to identify potential relationships between past service experiences, perceived quality, future purchasing behavior, and loyalty. A possible research design for the regression analysis follows.H1 thither is a positive correlation between the level of superior customer service and positive future customer behavior.H2 There is a negative or no correlation between the level of superior customer service and positive future customer behavior.H3 There is a positive correlation between the level of inferior customer service and negative future customer behavior.H4 There is a negative or no correlation between the level of inferior customer service and negative future customer behavior.Using these results, we can make conclusions about the management problem defined above. Development of these findings will include the use of anecdotal evidence from the qualitative questions in the su rvey. We will use the responses to the qualitative questions to support the quantitative findings, and to highlight key issues not covered by the quantitative portions of the survey. assertable FindingsFollowing Zeithaml, Berry and Parasuraman (1996), we believe that a positive relationship exists between quality service and positive customer behavior as defined above. Additionally, we believe that our research will show that favorable customer behavioral intentions will be higher among customers experiencing no service problems. Customers who have experience problems, but get service to resolve them will show the next highest level. Customers with unresolved service problems will show the least favorablebehavioral intentions.ConclusionCustomer service and its effect on customer retention in an organization is a growing area of research, and one that is vital to maintaining quality at ImageStream. This paper examined customer retention and defection from an organization in the cont ext of customer service quality, exploring four areas1.A conceptual framework of how service quality affects particular customer behaviors and the consequences for ImageStream, establishing the purpose for this study,2.Empirical studies that focused on the relationship between service quality and customer behavioral intentions,3.A triangulated quantitative and qualitative survey to study perceived service levels among ImageStream customers,4.Follow-on research based on the survey results and statistical analysis, including a summary of expected findingsCustomer retention branches off into many other significant areas such as value-added services, supply chain relationships, use of information systems to service customers better, and very importantly perceived and expected performance.Organizations have a chance to learn from their customers. The more customers teach the company the more effective it becomes at providing exactly what they want and the more difficult it is for competi tors to lure them away from the organization (Pine II et al., 1995). Learning about customers is what this whole retention topic is about. The customers tell the organization what to do to keep them. The strategy is for the organization to learn how to listen and respond.ReferencesAnton, J. (1996). Customer Relationship watchfulness Making potent Decisions with Soft Numbers. New York Prentice Hall.Berry, L., Parasuraman, A. and Zeithaml, V. (1988). A Conceptual Model of Service reference and its Implications for Future Research. The honorary society of Management Executive, 8, 32-52.Berry, L. and Parasuraman, A. (1997). Listening to the Customer The Concept of a Service-Quality teaching System. Sloan Management Review, 38, 65-76.Berry, L., Parasuraman, A. and Zeithaml, V. (1994). Improving Service Quality in America Lessons Learned. The Academy of Management Executive, 8, 32-52.Bitner, M., Booms, B. and Mohr, L. (1994). Critical Service Encounters The Employees Viewpoint. diary of Marketing, 58, 95-106.Chase, R. and Stewart, D. (1994). Make Your Service Failsafe. Sloan Management Review, 35, 35-44.Cohen, M., Cull, C., Lee, H. and Willen, D. (2000). Saturns Supply-ChainCooper, D. and Schindler, P. (2002). Business Research Methods (6th ed.). Burr Ridge, IL Irwin/McGraw-Hill.Cronin Jr., Joseph J. and Taylor, S. (1992). Measuring Service Quality A Reexamination and Extension. Journal of Marketing, 56, 55-68.Heskett, J., Jones, T., Loveman, G., Sasser, W., and Schlesinger, L. (1994, March-April). Putting the Service-Profit Chain to Work. Harvard Business Review, 164-174.Innovation High Value After-Sales. Sloan Management Review, 41, 93.Joppe, M. (n.d.). The Research Process. Retrieved January 12, 2004 from http//www.ryerson.ca/mjoppe/rp.htmKeaveney, S. (1995). Customer fracture Behavior in Service Industries An Exploratory Study. Journal of Marketing, 59, 71-82.Pine II, J., Peppers, D. and Rogers, M. (1995). Do You Want to Keep Your Customers forevermore? H arvard Business Review, 73, 103-114.Pitt, L., Watson, R., Kavan, C. (1997). Measuring Information Systems Service Quality Concerns for a complete canvas. MIS Quarterly, 21, 209-221.Reinartz, Werner J. and Kumar, V. (2000). On the Profitability of long-life Customers in a Noncontractual Setting An Empirical Investigation and Implications for Marketing. Journal of Marketing, 64, 17.Tax, S. and Brown, S. (1998). Recovering and learning from service failures. Sloan Management Review, 40, 75-88.Tax, S., Brown, S.and Chandrashekar, M. (1998). Customer evaluations of service complaint experiences implications for relationship marketing. Journal of Marketing, 62, 60-76.Van Dyke, T., Kappelman, L., and Prybutok, V. (1997, June). Measuring Information Systems Service Quality Concerns on the use of the SERVQUAL questionnaire. MIS Quarterly, 21, 195-208.Weinstein, Art and Johnson, W. (1999). Designing and Delivering Superior Customer Value Concepts, Cases, and Applications. Boca Raton CRC Press .Whyte, G., Bytheway, A., and Edwards, C. (1997). Understanding User Perceptions of Information Systems Success. Journal of Strategic Information Systems, 6, 35-68.Zeithaml, V., Berry, L. and Parasuraman, A. (1996). The Behavioral Consequences of Service Quality. Journal of Marketing, 60, 31-46.

Saturday, April 13, 2019

GEs Talent Machine Solution Essay Example for Free

GEs Talent Machine Solution Essay? head word NO 1While most companies have troublesomey producing sufficient quality candidates for top steering succession, how has GE been able to create a surplus? What philosophy policies and practices have made it a chief executive officer factor6y as Fortune and Economist call it? Really producing sufficient quality top executives is very difficult task for companies, besides if we see case of General Electric, it was producing managers not only for own, GE was producing these executives in becoming quantity to meet the deficiency of industry. The philosophy embroidered by GE includes some techniques, policies and practiceswhich enable GE to fill vacant top positions.Following ar these techniques that wehave analyzed in this case study. Continuous ameliorationManagement development process of GE was very effective in which employees bedeveloped step by step. every manager was continuously involved in diversified andinnovative task in which every employee is rotate in different parts which enablethe employees to be expert in almost every field. The smart set was providing on job development to its employees through training programs conducted in university which wasestablished by GE. Self succession plan and session C was as well good for improve and polishing talent.Focus outlineTo fill the vacant top positions GE was focusing on home(a) source. For this GE wasconducting a lot of training programs for its employees because when these were trained by company, it was easy for company to adjust exist employees at top positions. Emerging CultureCompany is try not only to gain objectives but also to merge the new employees withthe existing culture followed at GE. New employees are encouraged to adopt the cultureof GE which was very helpful in transferring the culture and value from senior executivesto junior executives. Company StrategyCompany was considering the employees as the asset of the GE.Company was notonly focusing on business development but also on employees development. It wasspending 10% of its pre tax income on employees development. It was also givingtraining to employees in university established by GEMeritocracyIn GE employees performance was measured by quantitative and qualitatively andthe basis of this evaluation the employees were promoted. While concluding we analyze that actually GEs policies and practices were so goodthat it was producing the surplus managers. Values, culture, training programs, and performance appraisal measures are factor that help GE in exposing and polishing thetalent of employees.Question No2How generalizable are GEs , management development policies and practices? Howtransferable across cultures? Across industries ? Aross companies ? Overall policies and practices are very good and fulfill the requirement and need of management development. These policies and practices are generalizable in every wherein world up to some effect not comp letely. Their extent of generazibility depends uponthe circumstances and situation and environment of geographical areas, laws andregulations of state because these factors vary from culture to culture.E. g. moral valuesand ethics followed in American culture are not followed in Pakistan so we cannot saythat policies adopted by HR department in American organizations fully utilise inHR department of Pakistani organizations. Transferability across Culture, Industries and CompaniesOf course policies and practices are implemented in European culture but it seemsvery difficult to implement these policies in Asian culture because HR policies have todeal with human mien and culture.Human behaviors are different in differentcountries in same situations. In GE employees are recruited which are fresh graduate. Then these employees were polished by GE by victorious into account future requirements. Employees at GE have onlyand only experience in GE company but This situation may not happen ed in separate organizations because they do not have such employees who are trained and developed by only one company because almost all organizations are involved in external hiring, so policies to develop employees cannot be implemented in those companies.How we transfer policies and practices to other culture, industries and companies. For transferring these policies it is necessary to change and create the circumstances andsituations according to that of GE. HR departments have to deal with factors like value,culture and behavior and these things are different from culture to culture, company tocompany.

Friday, April 12, 2019

Personal Statement Essay Example for Free

singularised Statement EssayWhat you motivation to study at university and why* Specific aspects of the furrows that engage you* Examples of credit line explicate exit you reach completed* Practical relieve peerlessself you give birth reveled* Books, articles, etc. you have have related to the cap equal ara* Work experience or voluntary lend in this area* Conferences you have obey* face-to-face experiences that lead to the decision to remove this issuing* Where you hope a degree in this subject go out take you in the future* Experiences that show you are a reliable and amenable person* Part-time stemma* Business enterprise* Community and charity work* Sixth form de markation* Helping out at inform events and open daytimes* Young Enterprise, World Challenge, Duke of Edinburgh award, Asdan Award, Debating societies, and what you have gained from these experiences. Your affaires and skills* What you same(p) to do in your free time* Sport and leisure activities* Subjects you study that are not examined* melodious instrument(s) you play* Languages you speak* Prizes you have won or positions achieved in your pertains From the personal statements you have solely read finished, you may have gathitherd the following guidelines* Dont sound arrogant and pretentious* sift to have an interesting phrase or paragraph to start and finish on * Try not to quote books, magazines or publications in a way that binds it sound like youve merely read them to put them on your statement. * Do not lie outright and stay as close to the truth as possible * Dont try to be funny or make jokes in your statement* Dont start e precise(prenominal) sentence with I* Dont intromit your hobbies and interests unless they are applicable * Dont use vocabulary you dont normally use and besides looked up in a dictionary * Dont use famous quotes in your statement unless you back them up with breeding on how and why this persons quote influenced you. Droppi ng them in just for the stake of it makes you look silly and that you havent given serious thought to your personal statement. * Dont repeat things already on your UCAS form, e.g. predicted exam grades. * With the exception of a gap stratum, dont make claims you are going to do somewhatthing beforehand you come to university * Dont overwhelm clichs* Dont take any political or religious viewpoints.write overcome a list of words or sentences you would like to use like this* to gain greater appreciation of the familiarity domain somewhat you* sends a signal to prospective employers and graduate disciplines* students of political economy release problem-solvers* the fact is economics affects our daily lives* a challenging and diverse discipline* intermits analytical skills, quantitative skills, research skills* it is interesting and relevantAn other approach is to split up your notes into a few categories and write a paragraph on each category. For example * split up 1 Int roduction to the subject, the aspects youre arouse in and why * Paragraph 2 What you have d adept related to the subject that isnt already on your UCAS form * Paragraphs 3 and 4 Work experience agreements and relevant activities at school * Paragraph 5 Your interests outside of school, oddly those that show you are a responsible and reliable person * Paragraph 6 Your goal of aid university and a memorable closing comment In our opinion its best to start with why you want to take your subject, and finish with why you want to go to university or what you want to do afterwards.Before you begin, take a look at the websites and prospectuses of the universities you are applying to, and see if they say anything most writing personal statements. along with writing just about what youve done, try andexplain why you did it, or what you appreciate you h over-the-hill ined from it.For exampleI currently have a vocalization time job and this has taught me about teamwork, responsibility and time oversight in the workplace.- electronic computer Games Programming personal statementI produce the subjects of Artificial countersign and Games Physics interesting and so I have decided to study a race to take these areas. I am currently studying an A take aim in Information Technology in which I have utilise Visual Basic in Microsoft Excel and Access. At home I have used the actionscript style in Macromedia Flash to build an interactive personal website. I entrap this aspect of computing very interesting and so I will in reality wassail program in C++ and other ready reckoner programing languages. I am likewise studying an A level in Mathematics that I really delight. This would be useful for many parts of the course such(prenominal)(prenominal) as highs physics. When Ive play computing machine games in the past I have ever valued to be able to create something similar. Consequently, the reckoner games programing course stood out as something that I really wanted to do. I have used some software system programs such as Microsoft Visual Basic, SoftimageXSI extrasensory perception 3.0, Discreet 3DS MAX 5 (evaluation version) and Maya Personal Learning Edition. I would like to see peoples humpment when playing a game, cunning that I took part in producing it.I have emailed a few schedule companies such as Valve Software, id software, Lionsoft, Electronic Arts and Codemasters explaining my situation and asking whether it would be wear to take a games programming course or a software development course and encounter game specific items afterwards or in my spare time. All of the replies advised me to take the figurer games programming course as this way I would already possess the games programming k presentlyledge. Undertaking my work experience as a sales assistant in a reckoner store allowed me to develop skills such as operative in a team and dealing with customers. Although I was working with others a multitude of the time, I likewise had to work independently. This allowed me to use my own initiative and solve problems.Whilst attending Sutton graduate(prenominal) Sports College, I have done a large amount of voluntary work. During age 10 and 11, I helped with the schools open days and sports days where I did scoring.I in like manner took part in after school activities such as playing music. Outside of school I have helped at Darby and Joans which is for old aged pensioners where they can get together for company, and to talk and play bingo. Year 12 saw me circumstances with the year 6 induction day, and assisting with scoring on two the schools open day and the St. Helens Athletic Finals. Participation in a starting signal aid course gained me a certificate in Emergency Aid in the workplace for Appointed Persons.This involved areas such as resuscitation and control of bleeding. Hobbies and interests overwhelm reading books the genres preferred organism knowledge fiction and horror. I also like playing subdued of which I am currently working towards grade 8, and I have played The Skaters Waltz at Parr Hall (a c at a timert hall) in Warrington. I enjoy apply my estimator for playing games, including playing games online, and for use the internet to keep up to date with current sweets in the computing and gaming world, new computer gruelingware and software releases. My interests cover a wide area, which I trust will help me in both academic and social life at university. My aim is to become a computer games programmer developing any type of game for PC or console, and I believe that a university course will help me achieve my goal.- computing device Science personal statementFrom an early age Ive al shipway been deeply interested in computing. It was my dad, introducing me to the computer systems at his work place that first sparked this interest. I can always remember the feeling of wanting to know just how computers worked, why they worked and what else they could do. This interest neer left me, only growing to a greater extent pro engraft and pettishnessate with all new discovery I make. From communicating with an artificial intelligence to seeing the wonders of the Internet for the first time, computers have left me fascinated with just how a great deal power yet mystery they hold. The A-Levels I chose to study have all helped me to develop both myself and my misgiving of the subject. Physics for example has helped me to understand how certain(a) parts of a computer function, while figuring has given me a greater insight into the business aspects of the computer perseverance. Chemistry and Physics have both helped to improve my analytical and evaluative skills. Within maths I have been helpingy enough to have ateacher who was very interested in computer science.He has been especially helpful, lending me books such as Gdel, Escher, Bach an Eternal Golden Braid. This has given me an insight into the richness that is comput er science. My interest in computing has not been restricted to the classroom and college life. Within the last twelve months Ive used the knowledge that Ive gained over the past twelve years together with the help of my family to set up my own computer related business. This has given me a totally new perspective on how certain things function, and how business operates. The writing of a business externalise was a totally alien experience for me, solely over the course of 9 months I researched and planned, and lastly when the plan was complete I was rewarded with the satisfaction of knowing that I had completed something that close to people would never have the chance to do especially at my age.Through the setting up of the company and its subsequent stayning I have learnt many things. These include how to balance tasks effectively, how critical teamwork can be and how to delegate tasks to get the job done quickly and efficiently. As sanitary as spending time both studying an d helping to run the business I understand the importance of having time to relax. One of my hobbies that I try to make time for is learning to fly, and gaining my toffee-nosed pilots license. As a child I ambitiousnessed of becoming a pilot and luckily its one dream that Ive managed to follow. I love the freedom that flying gives you and the control that you have when in the air. develop for my private pilots license (PPL) has also involved me taking onboard a lot of responsibility for the safety of those onboard, and those around the aircraft. From ensuring that I carry out the pre-flight checks correctly, and knowing whats around you both while youre on the ground and in the air to ensuring that Im prepared for any eventuality. I also enjoy both playing and watching tennis. Ive played in various competitions before, and have helped to umpire third-year matches at my club. To ensure that I can fit everything in Ive had to develop very nigh(a) time management, prioritising what I need to do efficiently. Im looking forward with great foretaste to the challenges that studying for a degree in computer science will bring.-Computer Science Personal statementI want to study Computer Science because the world of computers and their integration has exploded in recent years. It has been incredible to observe the development of the computer, from something that was originally the size of a small room and now can fit soft into your hand and has become an integral part of redbrick society finding uses in just about everything. I want to be a part of the readyest woful engine room in the world striving to advance the technologies available to industry and the consumer. While studying my AS Levels in Computing, Mathematics, Further Mathematics and Physics I have found that they are all interlinked. The superior of my subjects has given me an in depth savvy of the principle ideas of computing that I would not have been able to achieve studying them in one context . The area that I most enjoyed in my computing course was a piece of coursework which involved having to create a selective informationbase to a stringent specification.I found this challenging to complete because I was given a problem and had to construct a working solution for it using Microsoft Access and Visual Basic in Applications. Programming is a major factor in my interest of Computer Science. I find programming appealing because of the challenge involved in creating a law of closure to a problem using different methods. My study of Mathematics and Further Mathematics have played a pivotal role in my studies giving me a logical thought process that I can apply to other subject areas. I found the Mechanics module that I took in my Further Mathematics most intriguing as it could be apply to real life situations such as projectile motion. This was also true for some other modules as I found the applied side more than(prenominal) rewarding and enjoyable as opposed to the pu re side of Mathematics.While at my secondary school I chose to take my statistics module in year nine staying behind once a week so I could improve my mathematical understanding in preparation for my further education. I also opted to take a vocational art and function course which meant I accompanied a class at Blackburn College for two hours a week extra. In addition to these I study an AS level in critical thinking during year ten. Studying for these extra qualifications has reinforced my tendency to proceed on to risqueer education. In my spare time I have worked for over a season as a Ground Safety Steward at Blackburn Rovers Football Club. During my time at the club I have learnt skills such as dealing with the public and providing a welcoming atmosphere, working under pressure and becoming areliable and responsible person.Stewarding at Blackburn Rovers has provided me with an interesting escape from college life. At college I was a member of a cross college committee wh ich involved representing the student voice with regards to the ICT issues at heart the college. I acted as the link between the student body and the administration. I found this a dependable use for my ICT knowledge and also gained an understanding of how problems are dealt with in a business type environment. My hobbies include keeping fit by running on a regular basis. I benefit from this because it is a chance to test myself and it enables me to counsel and calm my mind eliminating everyday stress. I hope to gain my scuba diving license this year which means I will be qualified to scuba dive. From my university experience I aim to become a more independent person and make new friends with similar interests.-Computer Games Programming Personal StatementIt has been said a picture can paint a thousand words. If this is the case so I believe a game, an interactive picture, which can not only be observed however experienced fully by the user, an entire world for them to immerse themselves in can speak volumes. Games are a growing part of our society and become more and more popular every oneness day. Games have been a lifelong hobby and enjoyment of mine, a way of escaping to a new world where you can leave reality behind and experience scenarios and situations that would not normally be possible for most people. However my greatest passion is not with the playing of games, but the workings of them. I have always been curious about the way things work. Especially computers and the software they run. In my spare time I enjoy repairing, building and upgrading PCs for myself and friends. I like to learn about and have knowledge on most areas of computing hardware and software wise, however it is games and the creation of them which really catches my eye and sucks me in as the area I would love to go into as a move in life.Despite my passion for games and computers I am not deskbound all day long. I have a part time job as a Business Machines Associate worki ng in the engineering science persona of my local Staples UK ltd store. Dealing with customer problems/repairs, offering advice and maintaining credentials protocol among other duties. The Job which I have held for almost a year now has given me amajor confidence and initiative boost, taught me to work independently and think logically and on my feet. When not at work, school or at my PC I can be found juggling another(prenominal) passion of mine. Balls, clubs, fire and knives I captivate just about anything and find it to be both an enjoyable and relaxing pastime.I also attend my local gym regularly in order to keep fit as I believe this benefits the individual in many areas of life both mentally and physically. Being involved with school is another important thing to me. I have worked with the IT technicians testing the security of the school network and discovering a bend of security holes which I pointed out to them which have since been corrected. I continue to help mainta in the integrity and security of the network by ensuring no security holes exist. I also visit a year 10 class once a week in the morning to help out with organising assemblies and events for them.Learning more about how games are actually designed, programmed and put together has been something that I have actively tried to learn about myself ever since I had the resources available to me and have familiarised myself with Macromedia flash and the action script language it uses. AutoDesk 3DS Max and Maya (PLE edition) and have begun to teach myself C++. I wish to carry on learning about games design and programming at university so that I can pursue it as a career and continue to extend my knowledge on it by means ofout my life. To be involved in the creation of one of the most enjoyable and advanced forms of entertainment today is a major ambition of mine. To have the probability to leave a quirky easternmoster egg of my own hidden in a game. Games are like a concert where the a udience gets to perform and I want to be the one who made the instruments.Computer games programming isnt a degree that a typical girl would probably be interested in. But then, I do not see myself as a typical student. When I first left school I studied A levels, but at the end of two years I felt as though I lacked direction and as yet had no idea what I wanted to do in the future. I took the opportunity to work for a year and give myself some time to think about what I wanted to do in the future. I tried to think about something that I had been passionate about my whole life, and what I came up with was games. Ever since playing the overpower System II as a child I havealways had an interest in playing the newest and most exciting games, and the thrill of completing them. I enrolled on a National sheepskin course for IT Practitioners and my resolve was strengthened when I started my Software Design and Development unit and discovered a passion for programming, which I continue d to enjoy in my Event Driven Programming unit. I enjoy the logical thinking required to create a program trying to fix any problems, and the soul of achievement when the program is finished and working.I am particularly interested in the advancing applied science of gaming, especially human computer interaction and artificial intelligence, and would love to study these in more detail. When I am not at college I work in a shop selling teas and coffees. I am given a lot of responsibility there and I am trusted to run the shop on Sundays, which involves looking after the money and directing my colleagues. I have also been responsible for training new members of staff. This has given me the skills of working in a team. The job also requires me to have a good knowledge of the products, which is something I have studied in my spare time, as well as the ability to explain what you know to the customers. I think this has helped me to be able to speak to people easily and confidently. I h ave also developed excellent time management skills from my previous job, which required me to get a variety of different meals ready on time.These skills have been useful at college for helping me to plan my assignments and get them in on time. I also volunteer with a radical called Silver Surfers, an cheek run by Age Concern to help elderly people with using computers and the internet. I enjoy doing this because I like helping people with something that I am confident in doing, and seeing the give in someone who had never used a computer before, and by the end of the session being happy that they have achieved something. I find helping these people becoming more confident with computers very rewarding and have made friends with a lot of the clients that I have helped. I have also helped out at my college in promoting the course that I am studying. I had my photograph taken to be put in this years prospectus, and took part in a video interview about the course to be shown to pros pective students.As well as playing games, I spend a lot of my free time reading. I enjoy many genres but my favourites are fantasy and romance novels. I have even started writing my own novel along these lines. Though it is still a work in progress I find writing is a good way ofletting my creative thinking out, and find it very satisfying when I have finished writing an interesting chapter. I also love watching films and frequently have movie nights with my friends, where we will watch anything from horrors to musicals. After completing my games programming course my aim would be to work in a games company, programming the latest console games. My dream would be to see a project that I have worked hard on selling in shops and people enjoying the products that I have put all of my passion and energy into.In a fast paced world surrounded by technology my fascination with computers continues to grow. From an early age I had an urge and appetite to understand how technology worked an d it is this fascination that has led me to study computer science. As I have progressed through education to satisfy my appetite for knowledge I have become an experienced programmer and website designer. During my studies I have programmed using Java, Python and PHP. On average, I have produced two games or exertions per year, usually with a MySQL database backend. My portfolio so far includes three web covers (a car rental, film hire and plane meshing system), an Android application (a sponsored swim management tool) and two games (peg solitaire and noughts and crosses). One of my favourite units of work was designing the airline booking system because I find the area of Human Computer Interaction incredibly interesting.I personally find it fascinating that the interpretation of a system or application by its users can make a fundamental contribution to aspects of productivity and efficiency. For this reason my long term goal is to complete a masters degree focusing specifica lly in the area of user experience. My ability to solve interlocking problems with a methodical and logical approach was demonstrated in Computer Forensics and Advanced Databases. An excellent understanding of the operating system and file structures were required to construct plausible scenarios and timelines relating to possible crimes. I also found relational algebra challenging but fun. With the use of online tools such as Deepnet search engines I was able to find academic papers with which to research areas of particular interest and that enabled me to better understand advanced topics including privacy enhancing technologies and biometrics.During my individual project (film rental system) I had the ability to adaptmodules (Software Development Introduction and Project management) to implement an greataway software development strategy. I am also really enjoying taking part in the group project which is designing a symptomatic tool for use in the NHS. I am a very reliable te am player and my responsibilities so far have been research of current diagnostic solutions and organising team meetings via hangouts on Google Plus. Work experience and working independently with various clients in website development and software support tasks has improved my confidence and working knowledge. Experience in the real world has been very salutary deepening my understanding of topics that I have studied at university such as Object lie Programming and Design allowing me to produce more reliable and efficient code with the use of frameworks (Codeigniter) and APIs (JQuery).In my free time I like to relax by going to the swimming pool. I am a dedicated and motivated natator and was an active member of East Sutherland and Tain Amateur Swimming Clubs, regularly participating in training and swimming competitions. I was elected as club secretary of East Sutherland for two consecutive years, during which time my responsibilities included negotiating financial agreements, co-ordinating a training strategy with coaches and working alongside designers to develop brand concepts and produce logos. As well as being a keen swimmer I am a self-taught photographer specialising in portraits. I am a highly skillful Photoshop user and am delighted to have been recently asked to showcase my work at a wedding. wherefore do it? The juvenile world depends on technology for everything from the financial markets to your weekly shop, and a good computer science degree will teach you all you need to know to create the next generation of technology and beyond. Computer science would suit you if you like to solve puzzles, enjoy mathematics at school and want a degree that involves technology and creative thinking, with a good blend of matter-of-fact(a) and hypothetical work. Robert Harle, lecturer, and Alastair Beresford, academic fellow, the Computer Laboratory, University of Cambridge Whats it about? Fundamentally computer science is the study of logical reasoni ng and practical techniques to build solutions to real-world problems using modern technology. Any broad computer science degree will fit you with powerfulanalytical and programming skills as well as expose you to project management, software and hardware development Computer science is also an umbrella term used to account for many medical specialist or vocational degrees involving computers and technology.Specialist degrees will begin by covering the fundamentals of computer science before concentrating on a specific area such as artificial intelligence, games development or computer security. Vocational courses typically cover management and development on current platforms with less of an idiom on underlying theory. The list of computing pathways is getting longer by the year in 2012, theres over 1,200 different courses enabling you to focus all of your attention on areas such as software engineering, artificial intelligence and games development Abertay now even offers a f our-year degree in respectable hacking and countermeasures. In your first year, theory is likely to dominate most courses, but lab time tends to extend as the years progress, with large-scale, research-led final projects on a piece of software being commonplace in the final year. Study options As with most degrees, youre looking at three years full-time studying, or four years in Scotland.However, a large proportion of courses offer an industrial placement year, and MEng courses last for four years. At Bath, you can study a five-year MComp, which incorporates a sandwich year, while at Buckingham, you can complete a BSc in two years. What will I need to do it? closely universities want a maths A-level, with Cambridge and Imperial both requiring an A*, as well as a further A-grade A-levels. Cambridge prefers applicants to have physics as well, and further maths is also recommended. Surprisingly, a study of computer science itself is not usually a compulsory pre-requisite. Given the number of courses at over nose candy different institutions, entry grades vary widely London Met asks for just 220 UCAS points (CCD at A-level, or equivalent). What are my job prospects? The majority of graduates go into the computer industry, working as managers, product developers and engineers at companies such as Google, Microsoft, IBM and Apple. there is also a vibrant start-up culture emerging in the UK, and graduates often work for smaller technology companies or start their own business. Despite the financial crash, computer science graduates remain in high demand in the financial sector at companies such as Morgan Stanley, Deutsche Bank or Goldman Sachs. The broader problem-solving and practical skills developed bycomputer science graduates are highly transferable and thus graduates are in demand in almost every sector. Further study is also a popular choice, with graduates going on to careers in industrial research or teaching. Although you may find reports of high unem ployment amongst new computer science graduates, your prospects will vary greatly according to the course and institution you study at.For example, this years Good University Guide, compiled by The Times, points out that graduate unemployment is highest among new computer science graduates, at 17 per cent. However, data from Unistats, a website run by UCAS, shows that graduate employment rates for those studying the broader computer science degrees at top universities are typically above 95 percent higher than students studying most other subjects at the same institutions. Wheres best to do it? Cambridge topped the Complete University Guide 2012, followed by Oxford and Imperial. However, students at Stirling were most satisfied with their course, and St Andrews and Loughborough also fared well in this area.-Cracking the code a guide to computer scienceTop of FormBottom of Form* Login* RegisterThe currency of computer science is information how to store it, transmit it and process it electronically. It is considered by many of its practitioners to be a foundational science, one which makes other knowledge and achievements possible. And the things that have been made possible by computer science experts permeate every aspect of our modern lives. Look at mobile phones, satellite navigation, the internet its easy to forget just how sophisticated these now everyday objects are. Consider computer science, then, if you think an exciting career at the forefront of technology is the thing for you.But, this potential glamour means that the subject can be quite popular, which in crew with its staple fiber complexity means thatyoull have to prove your mettle, particularly if you have your sights on one of the more prestigious courses out there. Be ready to demonstrate both basic proficiency as well as demonstrable passion. If you manage to make the cut, you will begin by acquiring a basic grounding in algorithms, programming, and organizing data, with a smattering o f essential mathematics. You will then be able to exact from a raft of specializations, which in turn open up a whole host of careers * run into the QS World University Rankings by Subject Computer Science Career options and prospectsOne of the most appealing things about a degree in computer science is, in our increasingly technological era, that employers will some be fighting over you. In the UK, for instance, 1 in 20 workers are employed in IT and telecoms a field for which computer science graduates are particularly well suited and there is still further demand, with computer science graduates enjoying one of the lowest unemployment levels in the country. In Australia there are more vacancies for ICT professionals than for business, finance and human resources professionals put together. Programmers are also always in demand, from established and new companies alike. And as more and more aspects of our modern lives become computerized it seems unlikely that opportunities will be drying up too soon.The connectedness for Computing Machinery identifies a raft of potential career paths. For example, there is designing and implementing software, a path has changed a lot in recent years, with web development mobile computing coming to the fore. You big businessman also work in an academic or industrial research capacity, coming up with new ways in which we might use computers. Or you could work in planning and managing organizational technology infrastructure. This final career is best suited to candidates who specialize in information technology, as modern courses in this field tend to focus on this area. Theres plenty of scope for using your knowledge in an entrepreneurial capacity, and there are plenty of non-computer science jobs graduates might take up. Teaching, management and general IT roles are some examples.SpecializationsGiven its nature as subject which is essentially concerned with the buildingblocks of complex things, computer science cont ains within it a whole host of potential specializations. Some of these include Computer art The use of computers to render still or moving two or three dimensional images. This has applications outside of the traditional remit of computer science think architecture or product design as well as things like computer games design Programming language theory Though programming is often treated as a means rather than an end, it is a key area of study. This is an interdisciplinary specialization, incorporating elements from subjects such as mathematics and linguistics. Human-computer interaction With technology coming to play a greater and greater part in our lives, the way we interact with it is becoming increasingly important. The wheel of an iPod, the motion sensing devices of modern games consoles, and augmented reality applications on smart phones are examples of innovations in this field. Robotics Sometimes incorporating artificial intelligence, robotics is the development of mechanistic devices to perform tasks more efficiently than a human could (or tasks that a human could not do). Unsurprisingly, there is much crossover with engineering. Systems analysis A study of existing computer systems with a view to improving them by making them more efficient, user friendly and generally fit for purpose. This could lead to a career in consultancy.Skill SummaryComputer science is a challenging discipline, but succeeding in it will furnish you with an impressive skill set. Skills you will gain include Technical expertise most importantly, an understanding of algorithms and computer languages Practical skills Analytical and critical thinking Creativity Working as part of a team Communication skills Mathematical aptitude (potentially also stretching to engineering). General interdisciplinary ability commercial awareness Adaptability to developments in the field (continuing professional development is very important in computer science) The application oftheor y to real lifeIt depends if youre dedicated and really want it, or if you just think it might be fun to write games because you enjoy playing them.Im working as a junior game developer alongside doing a BSc in Computer Science (I got recommended by various game developers to do straight Computer Science instead of * With Games Technology), its HARD work, the pay is average, you work late, you work weekends, usually without overtime pay. I have A Levels in math, Further Maths Physics, and did a few modules of Maths in University and I still find it difficult to grasp some of the mathematical concepts in game programming. So yes, Maths is essential, some game development companies prefer you to have a BSc in Mathematics instead of Computer Science, having knowledge of College level physics (or higher) is also a big plus.Also, the games industry is very full at the moment, I only managed to get a position from knowing people in the industry differently you need to be very good at w hat you do to get in, and stand out from the big amount of people who are applying every day.Theres always openings for exceptional programmers (and other people who excel in their area of expertise) but put it this way, in the year Ive worked here weve had hundreds of people apply for jobs, tens of people got through for interviews, and only 2 got hired (the company has over 250 employees). One of the two guys didnt have any ex officio education, he just sent in an amazing example of his work and was hired almost instantly.The Computer Science with Games Technology degree would only really cover you as a programmer, those types of degrees touch on 3d design too, but not in enough detail. If you dont really enjoy maths though I wouldnt say a game programmer would be the best role for you.For a designer, you would ideally need to be good at 2D art and then learn the popular 3D modelling packages 3Ds Max, Maya XSI (learn all 3,specialize in 1) I think only one of our designers doe snt draw as well as do the 3D design.Being a producer would be an option, but a more suitable degree for that would be a business one, and then learning the fundamentals of programming and 3D design on the side. You dont need anywhere near as much programming/design experience to be a producer though just enough so you can cope whats going on. As you say though, this is a hard role to get in to because theres usually only 1-2 producers compared to 20-25 programmers, and 30-35 designers working on a game.Im sure if youre passionate about really wanting to get into the industry you would be able to do fine in any one of those roles with the suitable learning. Its very hard work, but nothing beats the feeling of finally seeing a game youve worked on every day for the last year out on the shelf in shops, so good luck whatever area you choose.